Personal Data Privacy Policy

Smart Energies is committed to respecting the privacy of its contacts and makes every effort to ensure the confidentiality of the personal information communicated to it.

This Policy provides information on the conditions under which Smart Energies collects, processes, stores, and deletes personal data in accordance with the new General Data Protection Regulation (GDPR), which came into effect on May 25, 2018, within the European Union (EU).

Personal Data Collected

Personal data refers to any information that directly or indirectly identifies a natural person: first and last name, address, email address, telephone number, photograph, date of birth, IP address, CV, etc.

Smart Energies does not collect any unnecessary personal data. The data collected is processed in accordance with this policy and in compliance with legal and contractual obligations.

Personal data may be collected:

  • When you contact us.
  • When you browse, complete a survey, or interact with our website. When you benefit from Smart Energies’ services.
  • When you provide services to Smart Energies.

Use of Personal Data Collected

Smart Energies takes privacy very seriously. We do not disclose, share, or sell any personal data unless required by law or regulation.

We process the personal data collected for the following purposes:

  • To manage relationships with our customers, prospects, and suppliers.
  • To manage relationships with our employees and job candidates.
  • To provide services to our customers (contracts).
  • To develop our business and service offerings (marketing).
  • To respond to requests from administrative and judicial authorities.

We retain the personal data processed for the period strictly necessary to pursue the purposes for which it was collected.

Data Security and Integrity

Our contractual relationships with our customers require us to ensure a high level of security and confidentiality for the personal data we may process.

Procedures covering data protection, confidentiality, and security have been defined and implemented within Smart Energies. These measures are regularly reviewed and updated to ensure that the data transmitted to us is appropriately protected.

Smart Energies takes, given the nature of the personal data and the risks involved in its processing, the necessary technical, physical, and organizational measures to preserve the security of this data and prevent it from being distorted, damaged, rendered inaccessible, or accessed by unauthorized third parties.

Smart Energies regularly raises its employees’ awareness of personal data protection and ensures their compliance with applicable regulations and the company’s code of ethics.

Smart Energies selects subcontractors or service providers who offer a high level of guarantees regarding the implementation of appropriate technical and organizational measures to ensure that data processing meets the requirements of applicable regulations on the protection of personal data.

If Smart Energies detects an incident affecting personal data, it will, within the framework required by regulations, notify the CNIL as soon as possible after becoming aware of it and inform the individuals concerned.

Contact

By email to contact@smart-energies.eu
By post to: 20 rue Quentin Bauchart, 75008 Paris.

Rights and Complaints

Under the General Data Protection Regulation, you have specific rights such as the rights to access, rectify, object to, limit, erase, and transfer your personal data. For any inquiries relating to your rights, or in the event of a complaint regarding the use of your personal data, please contact contact@smart-energies.eu.

You also have the right to file a complaint with the competent data protection authority.

Changes and Developments

We ensure that this privacy statement is regularly updated in line with regulatory requirements and developments.

This privacy statement was last updated on June 25, 2018.